Exchanges & Refund Policy

Returns & Exchanges

1. All the purchases will be non-refundable.

2. Exchanges are accepted, if the customer wishes to exchange a particular product or size, please write to us at shoethatfitsyou@gmail.com and then the order should be sent back to us or we can help you with pick-up service with a nominal charge.

 3. No exchange or refund on sale products. 

Cancellations:

The whole order amount will be refunded if the order is  lost or undelivered to your preferred location.

 Prepaid orders cannot be cancelled.

 STFY reserves the right to cancel any order without any explanation for doing so, under the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in a reasonable time.